About Fair Use Policy
XLD Finance aims to continuously give back to our community through numerous promos and rewards programs on its ecosystem projects, and it is of utmost importance that the prizes given through these rebates and promos go directly to our community members. Hence, XLD Finance and its ecosystem projects have adopted a Fair Use Policy to provide the best experience to all its users.
Purpose
XLD Finance develops promos, rewards, and rebate programs to incentivize real usage of ecosystem projects: encouraging new users to participate in ecosystem projects, while incentivizing loyal community members who use the platform in real and valid ways. To ensure fairness and a good user experience for all users, XLD Finance has introduced and implemented a Fair Usage Policy, effective 1 April 2022.
This Fair Usage Policy is designed to ensure that the rebates received by the vast majority of users are not negatively impacted because of extremely heavy usage and abuse by a minority of customers. XLD Finance shall continuously monitor transactions made and may control the volume of usage of identified heavy users.
Prohibited/Abusive Gaming Activities
To qualify as “abuse”, an act must interfere with the use of the platform by an individual or group of individuals in some specific way, for example by consuming resources or wasting others time. The term “abuse” also includes, but is not limited to:
- Using random mobile numbers of strangers
2. Using the platform on behalf of friends, family members
- Note: if the beneficiaries are your scholars and you do this on their behalf for convenience/salary/benefits, community members should be encouraged to let their friends and scholars know about the platform instead of using the platform on behalf of others
- Using XLD platforms on behalf of your scholars, friends, and family members is a valid use in general, but not identifying this as an abusive activity opens us to gaming risk.
3. ‘Farming’ or ‘smurfing’ — using the platform repeatedly and recycling their capital to acquire rewards
4. ‘Hot wallets’ — using the platform using multiple wallets then funneling rewards funds into a single wallet
Conditions Covering Fair Usage Policy
Upon reaching the optimum rebate allocation for a single user (given the mechanics of the promo), the user will still be able to enjoy unlimited access to the platform, but if the user is found to have performed abusive behavior on the platform, the said user will only receive the minimum rebate allowed (or the lowest prize tier) for any given promo. This was implemented to manage overall rebate distribution and to ensure that all users of XLD Finance ecosystem projects can enjoy satisfactory service.
Terms, Conditions, Variations and Amendments
XLD Finance reserves the right to vary the terms and conditions of this Policy from time to time with or without notice to the customer and the customer shall be bound by such variation and changes.
XLD Finance has the right to investigate and evaluate each usage of the platform and determine its rewards payment eligibility. This includes managing payouts, refusing payouts to users deemed as abusers, and updating mechanics mid-promo. This is to ensure that rewards go to real users and not abusers of the platform.
XLD Finance has the right to include abusive users, or users that have shown abusive behavior on the platform, on a blacklist, thereby denying them from participating in future promos and rebates.
This Policy is supplemental and shall be read together as an integral part of the mechanics governing the promos and rewards programs. If there is any inconsistency between this Policy and mechanics of the promos and rewards programs, the mechanics of the promos and rewards programs as posted at will prevail.
